Orders are usually processed within 1-3 business days (i.e., Monday – Friday). Some orders, such as pre-order items, may take longer.
We’re continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we’ll notify you of this delay immediately.
You will be notified when your order ships from our warehouse with the shipment tracking number.
RETURN SHIPMENT PROCESS
To return your order, please keep the package ready and include the original invoice. Contact our customer care and we will arrange a return shipment for you. For areas where return facility is not provided by our logistics partner, you can use your own partner and ship it to our warehouse. Shipping and handling charges, as well as taxes and duties are not refundable.